testimonials

Frank Saris Airmaster Fire
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Thank you for running the webinar on baseline data. I found the presentation thought provoking and very interesting.
Luke WoodworthP&R Fire Services, Fire Systems Designer
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David called me to discuss an issue I had. He provided a detailed response, which really helped with my understanding of Authority’s Having Jurisdiction (AHJ’s). I really appreciate the support provided.
David JonesWestern Fire
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Beau was very helpful in supporting me gain credit for the Certificate III in Asset Maintenance I completed many years, along with my electrical apprenticeship and 42 years’ experience in the fire protection industry. I was thinking of giving it away as the process seemed too hard, but Beau explained everything really clearly and supported me along the way.
Yvette D’SylvaZapp Electrical Group, Office Manager
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Thanks for all your support and feedback, I really appreciate it.
Amanda RansleyQuantum Fire Solutions, General Manager
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Hi Chris, Thanks for the feedback, it’s most appreciated and very helpful. FYI, loving the course so far, I’m new to the fire industry so except for the WHS module (I’ve come from manufacturing) it’s all pretty new to me and very valuable for my job.
Simon MitchellMitchel Fire & Security
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The FIA team were very professional and quick to respond. After I submitted an enquiry form to ask about FPAS training, Beau contacted me by phone to discuss my needs. He explained that there were several options available to me, and let me know what I needed to consider in regards to my long term career needs. After we discussed my needs, he followed up with a detailed email that explained my choices and how the Academy could help me with a Recognition of Prior Learning application.
HeathNSW Fire Safety Assessor
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I enrolled in the Fire Systems Design diploma to achieve accreditation as a Fire Safety Assessor under FPAS. The course is fantastic, very thorough and enjoyable. There are parts that challenged me and made me think, but I really enjoyed this aspect as I didn’t want to do a “tick and flick” course, I really wanted to learn. After speaking with colleagues who did training with other providers, I’m really glad I chose FIA as their training is top notch and their support is excellent. I really recommend you give them a go.
SunnyNSW Fire Systems Designer
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I contacted Tim to seek help with one of the assessments. Tim provided some great advice, and it was really evident that this guy knows his stuff. He not only helped me with the assessment, but he shared some of his wisdom that only comes with many years of industry experience. FIA are really lucky to have Tim working for them.
Nick CookPM Electric Division, Manager
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Amazing Support! I needed some help as my login to access the learner portal had expired. I had blocked out some time over the weekend to get stuck into my courses but hit a hurdle. I sent a message at 6.10 pm on a Saturday evening, hoping to get a reply on Monday, but they replied and fixed my issue straight away. I’m used to others not responded to emails for weeks. I never expected that level of customer service, on a Saturday - it was amazing.
Andrew ShannonAspen Hydraulics
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Thanks for your response and help. I have been enjoying the course content and I am looking forward to getting back into it when back from leave. The course covers some really good subjects and goes into a lot of depth. It explains concepts really well and the exercises help to make sure I can apply the learning and gives me confidence.
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